Privacy Policy

Last Updated: 17 August 2026

Welcome to Errum Gift Shop. We respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, or contact us.

By using errumgiftshop.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Your name

  • Mobile/phone number

  • Email address

  • Delivery and billing address

  • Order and purchase information

  • Account information, if you create an account

  • Information you provide when contacting our customer support

  • Website usage and technical information, such as browser, device and IP-related information

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and confirm your orders

  • Deliver your purchased products

  • Contact you regarding your order

  • Provide customer support

  • Manage your account

  • Process returns, exchanges or other order-related requests

  • Improve our products, website and customer experience

  • Prevent fraud, misuse or unauthorized activity

  • Send promotional or newsletter communications where applicable

3. Order and Delivery Information

When you place an order, we need certain information such as your name, phone number and delivery address to complete the order.

Your necessary delivery information may be shared with the relevant delivery or logistics service only for the purpose of delivering your order.

4. Payment Information

Payments may be processed through third-party payment services or payment methods available on our website.

We do not intentionally store sensitive payment credentials such as full card numbers or security codes on our website when the payment is handled by a third-party payment provider.

Payment providers may process your information according to their own privacy policies and terms.

5. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember your preferences

  • Maintain shopping cart and account functionality

  • Understand how visitors use our website

  • Improve website performance and user experience

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Delivery and logistics providers

  • Payment service providers

  • Website hosting and technical service providers

  • Analytics or marketing services, where applicable

  • Legal or regulatory authorities when required by law

We only intend to share information that is reasonably necessary for the relevant purpose.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

8. Your Account

If you create an account on our website, you are responsible for keeping your login information confidential.

If you believe that your account has been accessed without your permission, please contact us as soon as possible.

9. Marketing and Promotional Messages

From time to time, we may communicate with customers about products, offers or updates.

Where applicable, you may choose not to receive promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.

10. Third-Party Services and Links

Our website may use or link to third-party services, websites, payment providers, social media platforms or other external services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Children’s Privacy

Our website is not intentionally designed to collect personal information from children.

If we become aware that personal information has been provided by a child without appropriate consent, we may take reasonable steps to remove such information.

12. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request information about the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Ask questions about how your information is used

  • Opt out of certain promotional communications

To make a privacy-related request, please contact us using the details below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:

Errum Gift Shop
Address: House 10, Road 2, Section 6, Mirpur, Dhaka 1216, Bangladesh
Phone: 01753692369
Website: errumgiftshop.com

We will make reasonable efforts to respond to privacy-related requests and questions.

© 2026 Errum Gift Shop. All rights reserved.